We provide phone and email support for trial account holders, and full version customers. To enter a support ticket, email support@netinfinium.com. Knowledgeable customer representatives are available to help answer any questions you may have. Email responses can be expected within 2 business days.

 
 
Support Contact Details
 
NetInfinium Corporation Sdn Bhd
70B, Jln SS 21/39, Damansara Utara,
47400 Petaling Jaya, Selangor , Malaysia.
Tel: +603 7722 3869
Fax: +603 7722 3871
Email: support@netinfinium.com

Business Hours: 9am to 5pm Monday to Friday (GMT +8:00)
 
In your email, please make sure to include the following information:
  • Your InterASP login
  • The specific list your question applies to, if any
  • The day and time of any error or problem
  • A complete description of how the problem occurred and how one of our customer support representatives may recreate it (in order to fully understand it, only if necessary)